It was the early 2000s and I was at a Denny’s.
I remember the waiter gave us some styrofoam boxes to pack our leftovers. We were confused. The waiter said their new policy was to have customers pack their leftovers. Soon after, this trend was everywhere.
The process of offloading energy, service, and cost to customers has only been increasing. Last week was another first for me: 3% fee for a credit card… for servicing my car! From every angle we’re being commoditized.
Without our consent, we’ve had to pick up the pieces—but we’ve got limits on what our souls can handle. Each added responsibility increases pressure within. Everyone feels it.
The bottom line?
People are at capacity.
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